Dear Dave,
I ordered a booth a while back from one of your competitors and I need to replace it. The booth is roughly 110 square feet and they sold me the unit with a recreational vehicle (RV) style roof mounted air conditioner, and a 4000 watt wall mounted heater. I am located in Arizona and that air conditioner cannot handle our summer, or winter. Will your proposal to me include the same type of HVAC.

Dear Mr. Fried in Phoenix,
I understand your situation, I see many specifications with RV style air conditioners, and simply scratch my head. We almost never provide RV style air conditioners, while they do work well in some cases, a 110 square foot booth in your climate, or virtually all US climates should have a commercial roof mounted HVAC, or split system. Our proposal will include a HVAC with at least 23,000 BTU heating and cooling, and we will make sure the booth is properly insulated, including dual pane insulating glass.

Dear Dave,
I have a booth that is used for high volume cashiering. My booth has an aluminum slide door, and aluminum sliding windows. My attendant slides the door and\or window probably 100 times a day. I am constantly having to adjust and replace the rollers for these items. I need a new booth, do you have any other options.

Dear Sir,
About 15 years ago we decided to make a change, as our customers were complaining about the same issues in our booths. We now exclusively provide a commercial steel framed door, top hung by eight 2 1\4” steel ball bearing rollers, in a commercial upper steel trace with lower stainless steel guide, stainless steel pull handle and commercial lock. Even better, All of our slide windows are also made by us, they are commercial steel framed with commercial roller track system, stainless steel sill, welded stainless steel pull handles and commercial lock. You can now slide your doors and windows 1000 times a day for years of maintenance free use.

Dear Dave,
My Architect specified your Ocean Park style Guard Booth, when the job was completed, I was surprised to see a booth from another manufacturer. The wall panels were specified to have a Architectural X pattern stamped into them. The booth I received had bars welded to the outside for the X, is that how you do it?

Dear Sir,
I’m sorry to hear this and thank you for specifying B.I.G. Enterprises, Inc. To answer your question, No. We actually take that galvanized steel wall and use our Press Brake to stamp the X pattern into the wall panel itself, before it is welded to the frame. We constantly see manufacturers trying to copy our designs, which we are flattered by, but the end results are never the same.

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